Review Etiquette

The best reviews are passionate and personal. While we don't expect Ernest Hemingway, they should offer a coherent narrative, a wealth of detail, and a helpful tip or two for your fellow boaters. Here are some additional thoughts for what a good review consists (or doesn't consist) of:

Personal experience:

Your fellow boaters want to hear about your firsthand consumer experience, not what you heard from your co-worker or significant other or the guy three slips away. Try to tell your own story without resorting to broad generalizations. General discussion that does not detail a substantial experience is not nearly as helpful.

Accuracy:

Make sure your review is correct with the facts. Of course you'll have opinions as well, please feel free to convey them, but don't exaggerate or misrepresent your experience. We don't take sides when it comes to factual disputes, so we expect you to stand behind your review.

Review updates:

Any review updates or second review of a business should reflect a new experience or interaction. Don't tell the same story you've already told. If you'd like to add new insight to an old experience, just edit or add to your review instead of creating a new one.

Family-friendly:

No profanity, threats, prejudiced comments, hate speech, slander, sexually explicit language, or other content that is not appropriate. If you'd cringe if your mom said it, don't say it here.

Relevant to other boaters:

Is your experience with a provider going to be useful to other boaters? Do you wish you had your information before you used them (i.e. would you have been steered toward or away from them due to the review you are posting?).

Unique and Independent:

If there were multiple providers (e.g. for a large refit) for a given project, then by all means contribute separate reviews for each provider. Each review should deal with the business whose page you're writing on.

Original:

The review should come from you and your experience. No substantial quoted material from other sources, including (but not limited to) websites, e-mail correspondence, or especially other reviews, etc.

Non-commercial:

No promotional material of any kind, including self-promotional URLs. We reserve the right to reject any URL, e-mail address, or phone number for any reason. However, if you'd like to buy some ad space on BoaterRated, please contact us!

Submitted for an appropriate provider:

Your review must be for a provider that is a bona fide BoaterRated listed company. If you're adding the business, we will have to approve it prior to the review being posted.

Age requirement:

No reviews by children under the age of 13.

Valid e-mail address and standard e-mail etiquette:

The e-mail address associated with your account must be correct; as we may need to contact you if there is a problem or otherwise validate your review. Generally, if your email isn't valid, we assume the review is not valid as well.

No HTML tags and no excessive ALL CAPS, slang, or typographic symbols.